Case Studies
First time shipper - James M
After many years of buying from local suppliers, James decided to start importing directly from China. A brief internet search led him to choose our company.
The supplier James selected was located in a province outside Guangdong, where our China branch is based. After purchasing his goods, James provided us with the supplier and package details, and we coordinated the delivery to our offices.
The package was initially labeled for Air Freight because James wanted the quickest possible shipment. We prepared the goods for Air Freight, ready for loading onto the aircraft. However, James changed his mind and called us to switch from Air to Sea freight. Fortunately, the goods had not yet been loaded onto the aircraft. We retrieved the goods from the air warehouse and prepared them for sea freight instead. James received his goods in 28 days and was a very satisfied customer.
Since then, James has become accustomed to importing and continues to choose us as his primary shipping partner. His business is thriving with our timely deliveries every time.
Happy shipping!
Solving delivery challenges for an electronics importer - Amina Z
Loyal to a fault, Amina stuck with her old shipping companies despite numerous issues that negatively impacted her business. The electronics she imported from China took over two months to arrive, and the delivery costs were very high. Additionally, the support was poor, and she couldn’t reach the company’s contact person for follow-up.
After being referred to our company by a friend, we immediately took up Amina’s case and began streamlining her shipments. We coordinated with her supplier for quick delivery to our warehouses and forwarding to her final destination. Amina is impressed with our support team, who are always available for her.
With our excellent support, Amina’s business is thriving more than ever before. She is a very happy customer and continues to ship with us from various branches.
Happy shipping!